Break down anywhere across Canada or the United States and help is one call away. The NAPA AUTOPRO Roadside Assistance Program covers you coast to coast — up to 40 km towing from your breakdown location, dead battery boost, lockout service, and more. Available free when you spend $600 or more pre-tax, or for just $35.95 for 6 months.
Real Help When It Matters Most
Nobody plans to break down. But when it happens — on the way to work, on a highway in the interior, or in a parking lot across the country — what matters is getting help fast without having to call in favours or figure it out alone. The NAPA AUTOPRO Roadside Assistance Program covers you 24 hours a day, every day of the year, anywhere across Canada and the United States.
It's available free when you spend $600 or more pre-tax on service at our shop, or you can add it on for just $35.95 for a 6-month period. Registration is required and takes up to 5 business days to activate — so it's worth getting set up before you need it, not after.
Once active, a single phone call connects you to the dispatch service. You give your location, describe what happened, and they send the right help to you — no need to locate a tow company, argue over pricing, or wait and wonder.
What's Included
Towing — up to 40 km: If you break down within 40 km of our Port Coquitlam shop, your vehicle is towed back to us. For breakdowns elsewhere across Canada or the USA, towing covers up to 40 km from your breakdown location to the nearest available shop
Dead battery boost: Jump-start or battery boost service when you're stranded with a dead or drained battery
Lockout service: Locked your keys in the car? A locksmith or lockout specialist comes to you
Emergency fuel delivery: Ran out of fuel? A service brings enough to get you to the nearest station
Flat tire assistance: If you have a spare and can't change it yourself, help comes to you to get you rolling again
Coverage Anywhere in Canada or the USA
The 40 km towing radius is measured from wherever you break down — not from our shop in Port Coquitlam. That means whether you're stuck on the Lougheed Highway heading into Vancouver, broken down in Kelowna, pulled over on the Trans-Canada through the Rockies, or dealing with an issue on a road trip through the United States — the program dispatches a tow to you and covers up to 40 km from that spot.
Covers breakdowns anywhere across Canada
Covers breakdowns anywhere in the United States
Up to 40 km towing from the breakdown location
Free with $600+ pre-tax service at POCO NAPA AUTOPRO
Or add it for just $35.95 for a 6-month period
Registration required — allow up to 5 business days to activate
Safety and Convenience — Why It Matters
Breaking down on the side of a busy road is not just inconvenient — it's a safety risk. Standing outside your vehicle waiting for help you arranged yourself, in the dark, in the rain, is a situation nobody wants to be in. The roadside assistance program removes that uncertainty.
It's also practical. You don't need to have a tow company number memorized, negotiate a price on the spot, or wonder if your credit card will cover it. One call, one number, and the service dispatches the right help automatically.
For families, young drivers, frequent highway travellers, and anyone heading across the country or into the US, this is meaningful peace of mind — available free with a $600+ pre-tax service visit, or for just $35.95 for six months. The one thing to remember: register as soon as you get it. Coverage takes up to 5 business days to activate, so don't wait until you're already on the road.
Roadside Coverage
24 Hours
7 Days a Week
Canada & USA — free with $600+ pre-tax service, or $35.95 for 6 months
Your vehicle gets safely towed to a shop of your choice within 40 km of your breakdown — anywhere in Canada or the USA. Whether you're in Port Coquitlam, Kamloops, or crossing the US border, the program comes to you.
Battery, Lockout & Fuel
Dead battery, locked keys in the car, or an empty tank — each gets its own dedicated response. You call once and the right service is dispatched to your exact location, 24/7.
One Call, Any Time
Day or night, weekday or holiday — a single number connects you to dispatch. No hold music, no going online, no negotiating rates. It's included, and help is already on the way.
Common Questions
Roadside Assistance FAQ
No. You can sign up for the roadside assistance program at any time for $35.95 for a 6-month period — no qualifying service visit required. Just call us and we'll get you registered. If your next service invoice is $600 or more pre-tax, the program is included at no charge at that time.
Registration is required after signing up — it is not instant. Allow up to 5 business days for your coverage to activate. Once registered, you'll receive the dispatch number to use when you need help. If you received the program free with a $600+ pre-tax service visit, we'll walk you through the registration process. If you're adding it for $35.95, registration is part of sign-up. Either way: register before you drive, not after you're stranded.
Yes — the coverage is nationwide. The program covers breakdowns anywhere across Canada and the United States, not just locally. The 40 km towing radius is measured from wherever you break down, so whether you're in Vancouver, Kelowna, Calgary, or driving through the US, a tow truck comes to you and takes your vehicle up to 40 km from that spot. You are not limited to coverage near Port Coquitlam.
The 40 km is measured from your breakdown location — not from Port Coquitlam. The program covers breakdowns anywhere across Canada and the USA, so whether you're in Whistler, Kamloops, Toronto, or Seattle, a tow truck comes to you and takes your vehicle up to 40 km from that spot to a shop of your choice.
Program terms, including any limits on service calls, are defined by the NAPA AUTOPRO program. Ask us when you come in and we'll give you the current details. For most customers, the coverage covers standard roadside events without issue during the coverage period tied to their qualifying service.
Yes. The NAPA AUTOPRO Roadside Assistance Program covers breakdowns in both Canada and the United States. If you break down anywhere in the US, the dispatch service sends help to your location and covers up to 40 km of towing from that spot. It's one of the reasons this program is especially valuable for drivers who cross the border regularly or take long road trips south.
There are two ways to get it. If your service invoice is $600 or more pre-tax, we offer the program to you at no charge — just let us know at the time of service. If your visit is under that threshold, you can add the program for $35.95 for a 6-month period. In either case, registration is required after sign-up and takes up to 5 business days to activate. The program is not automatically applied — you need to register to be covered.